Chat Settings
Sync Queues
Dashboard Setings
Emergency Logs
Assign Queues to Domains
Domain Name
Select Queue
ALDI Holidays - Land
ALDI Holidays - Cruise
Aldi Holidays - Land - Amendments
Aldi Holidays - Land - Cancellations
Aldi Holidays - Land - General, Payments & Docs
Cruise - Touring - Sales
Cruise - Touring - Trade AU - After Sales
Cruise - Touring - Trade AU - Sales
Corporate Travel
CCUK - Cruise - After Sales - Redeployment (UK)
CCUK - Cruise - After Sales - Airfares (UK)
CCUK - Cruise - After Sales - Cancellations (UK)
CCUK - Cruise - After Sales - General Inquiry (UK)
CCUK - Cruise - After Sales - Payment Team (UK)
Cruise After Sales - Airfares NZ
CCUK - Cruise - Sales (UK)
Holiday Exclusives
My Cruises
Employee Call-in Hotline
My Bali
Fiji Trial
My Fiji
My Cruises - River Cruising
My Cruises - Luxury Collection AU
My Hawaii
My Queensland NZ
My Maldives
My Vanuatu
My Holiday Centre - Trade Sales AU
My Holiday Centre - Trade Sales NZ
My Cruises - Trade AU - Sales
My Cruises - Trade AU – Air
My Cruises - Trade AU - After Sales
My Cruises - Trade NZ - Sales
My Cruises - Trade NZ - Air
My Cruises - Trade NZ - After Sales
My Holiday Centre
My Queensland
Cruise After Sales - General Inquiry AU
Cruise After Sales - Airfares AU
Cruise After Sales - Payment Team AU
Cruise After Sales - Under 30 Days - Project Team
Cruise After Sales - Outside 30 Days - Project Team
Cruise After Sales - Cancellations AU
Cruise After Sales - Luxury Collection AU
Customer Service - River Cruising
MHC Customer Service – Amendments
MHC Customer Service – General, Payments and Docs
MHC Customer Service – Trade
MHC Customer Service – Cancellations
NCL Explorations
NCL Explorations - After Sales - General Enquiry
Fly Buys
Global Escapes
MNL TK TEAM
Customer Service – SC MyCruises
FC Sales – Cruise
FC Sales – Land
Logo Url
Welcome Message
Queue Scheduling Group
ALDI Holidays - (IVR) - (AU)
CCUK - After Sales (UK)
CCUK - IVR (UK)
CCUK - Sales (UK)
Corporate Travel (AU)
Cruise - After Sales (AU>AU)
Cruise - After Sales (AU>NZ)
Cruise - After Sales - Air (AU>NZ&AU)
Cruise - After Sales - Task Force (AU)
Cruise - Sales - (AU)
Cruise - Trade Sales (AU)
Land - After Sales (AU>AU)
Land - After Sales - (MNL>AU)
Land - Callbacks (AU)
Land - Sales (AU)
Land - Sales (AU>NZ)
Land - Trade Sales (AU)
Reception (AU)
Testing Schedule (AU)
Touring - Sales (AU)
Trade - (IVR) - (AU)
Save Settings
Buttons for Manually Loading Results from Purecloud
Sync Now
Dashboard settings for queues and groups
Groups
Add Group
Selected Queues
Available Queues
Update Groups
Emergency event Logs
Name
Version
Date Created
Date Modified
Modified By
Created By
State
Enable